Solution for Restaurants

Respond to All Your Restaurant Reviews in 1 Click

Your customers leave reviews on Google, TripAdvisor, TheFork, Yelp, Facebook... You don't have time to respond to all of them. Yet, every unanswered review is a missed opportunity. ReplyStack generates personalized responses in one click, directly on each platform.

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The Garden Bistro

TripAdvisor

Marie L.

Excellent family meal! The mushroom risotto was perfect and the service was very attentive. We'll be back!

Generated response

Hi Marie, thank you so much for this warm feedback! We're delighted that the mushroom risotto pleased you. Your next visit will be a pleasure. See you soon!

93%
of customers read reviews
53%
expect a response
+35%
conversion with responses
30s
per response on average

Works on all your platforms

Google Business ProfileTripAdvisorTheFork / OpenTableYelpFacebookInstagramUberEatsDoorDashLocal directories

The Challenge for Restaurant Owners

Between service, management and suppliers, responding to reviews often comes last. Yet, every review counts.

Reviews are everywhere

An average restaurant receives reviews on 5 to 8 different platforms. Each platform has its own interface, login system, and response format.

Time is limited

Between lunch service, prep, dinner service, team management - responding to reviews becomes a time-consuming task often abandoned.

Every review counts

A restaurant that responds to reviews sees its conversion rate increase by 35%. Not responding sends a negative message to future customers.

How ReplyStack Solves the Problem

The Chrome extension activates directly on review sites. You're on TripAdvisor? A 'Generate response' button appears next to each review. One click, and the AI proposes a personalized response.

  • Chrome extension that works on all review sites
  • AI that understands restaurant vocabulary
  • Response profile customized to your establishment

Setup in 2 minutes

Simple as can be

1Install the Chrome extension
2Sign in to your account
3Configure your Response Profile
4Respond to reviews in 1 click

Key Features for Restaurants

Everything you need to effectively manage your reviews

1-click response

See a review, click, response is ready. Validate, adjust if needed, publish. Average time: under 30 seconds per review.

All platforms covered

Google, TripAdvisor, TheFork, plus local directories, regional guides, delivery sites. If the site shows reviews, ReplyStack works.

Sentiment analysis

The dashboard gives you a global view: review trends, overall sentiment, evolution. Quickly identify if a problem is emerging.

Multi-location

Managing multiple restaurants? Each location has its own Response Profile. Responses are tailored to each address.

Team access

Give access to your floor manager or community manager. Everyone can respond to reviews with the same consistency of tone.

Your voice preserved

The Response Profile captures your establishment's identity: tone, key messages, criticism handling, signature. Customers recognize your voice.

Examples of Generated Responses

See how AI generates personalized and professional responses

Positive review (5 stars)

Customer review

"Excellent family meal! The mushroom risotto was perfect and the service was very attentive. We'll be back!"

Response generated by ReplyStack

"Hi Marie, thank you so much for this warm feedback! We're delighted that the mushroom risotto pleased you - it's one of our chef's specialties this season. Your next visit will be a pleasure. See you soon!"

— The Garden Bistro Team

Negative review (2 stars)

Customer review

"Very long wait to be served, over 30 minutes before starters. The food was okay but the experience was ruined."

Response generated by ReplyStack

"Hi Thomas, thank you for taking the time to share your feedback. I'm sincerely sorry for this wait - 30 minutes before starters is unacceptable. We've revised our kitchen organization for busy evenings. I hope you'll give us the opportunity to show you a smoother experience."

— Marc, Floor Manager

What Restaurant Owners Say

"Before ReplyStack, I'd respond to reviews on Sunday nights when I had time - which was rarely. Now I respond during the week, directly from TripAdvisor. My customers notice."

Sophie M.

The Corner Cafe, Chicago

"We have 3 locations, each with its own concept. The AI really adapts to each restaurant's tone. The bistro has different responses than the brasserie. It's impressive."

Antoine D.

Saveurs & Co Group, San Francisco

"The free plan let me test without risk. After 2 weeks, I upgraded. The time saved is well worth the price."

Karim B.

Napoli Pizzeria, Miami

Pricing Tailored for Restaurant Owners

Plans adapted to your review volume, no commitment

The math is simple

Without ReplyStack

100 min/month

With ReplyStack

10 min/month

Savings: 90 minutes per month

PlanPriceAI ResponsesIdeal for
Free$015/monthTest the tool
Starter$9.90/month50/monthIndependent restaurant
Pro$29/month200/monthVery active restaurant
Business$79/month500/monthMulti-location group

No commitment. Change or cancel anytime.

Frequently Asked Questions - Restaurants

Ready to take control of your reviews?

15 free responses per month. No credit card. No commitment.

Try ReplyStack for Free

Setup in 2 minutes - No credit card required

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