Respond to Your Hotel Reviews on All Platforms
Booking, TripAdvisor, Google, Expedia, Hotels.com, Agoda... Your hotel reviews are scattered across dozens of platforms. ReplyStack lets you respond to all reviews in one click, directly on each platform.
The Grand Hotel
Booking.com
Amazing stay! Spacious room with beautiful view, generous and varied breakfast, lovely staff. We'll be back!
Dear Marc, thank you so much for this enthusiastic feedback! We're delighted that the view from your room and our breakfast exceeded your expectations. It will be a true pleasure to welcome you again.
Works on all your platforms
The Hotelier's Challenge
Reviews on every channel, constant volume, and direct impact on bookings.
Reviews on every channel
An average hotel receives reviews on 10 to 15 different platforms: OTAs, review sites, social media. Each platform has its own extranet.
Impact on bookings
95% of travelers read reviews before booking. A hotel that responds sees booking rates increase by 21%. Responses to negative reviews reduce negative impact by 70%.
Constant volume
Hospitality generates continuous reviews: each stay can result in reviews on multiple platforms. A 50-room hotel can easily receive 100+ reviews monthly.
How ReplyStack Simplifies Everything
The Chrome extension activates on all review platforms. You're on your Booking extranet? A 'Generate response' button appears. You switch to TripAdvisor? The button is there too.
- One extension that works everywhere
- AI that understands hospitality
- Your hotel identity preserved
Hotelier workflow
All platforms in one click
Key Features for Hospitality
Everything you need to manage reviews across all platforms
All platforms covered
Booking, Expedia, TripAdvisor, Google, Agoda, Hotels.com, Facebook... The extension works on any site displaying reviews.
Instant response
One click generates a personalized response. Validate, publish. Average time: 30 seconds per review instead of 5-7 minutes.
Native multilingual
Travelers leave reviews in their language. AI responds in the same language: English, French, Spanish, German, Italian, Dutch, Portuguese...
Multi-property
Managing multiple hotels? Each has its own Response Profile. Responses are adapted to each property's identity.
Sentiment analysis
Visualize trends: which aspects are most often mentioned positively? What complaints recur? Data helps you drive quality.
Team access
Give access to your front desk manager, guest relations manager, or community manager. Everyone responds with consistent tone.
Examples of Generated Responses
Professional responses adapted to hospitality context
Guest review
"Amazing stay! Spacious room with beautiful view, generous and varied breakfast, lovely staff. We'll be back!"
Response generated by ReplyStack
"Dear Marc, thank you so much for this enthusiastic feedback! We're delighted that the view from your room and our breakfast exceeded your expectations. I'll happily pass your compliments to the entire team. It will be a true pleasure to welcome you again. Warmly,"
— Sophie - Guest Relations Manager
Guest review
"Disappointed by bathroom cleanliness. Stains in the shower and hair. For a 4-star hotel, this is unacceptable."
Response generated by ReplyStack
"Dear John, thank you for bringing this to our attention and please accept my sincere apologies. You're absolutely right: what you describe doesn't meet our 4-star standards. I immediately reviewed cleaning procedures with our housekeeping team. We'd be honored to welcome you again to show you the service level you rightly expect."
— Isabelle, Director
What Hoteliers Say
"We were getting 150 reviews monthly across 8 platforms. It was unmanageable. Now my front desk manager handles everything in one hour weekly."
Francois M.
Director, 3* Boutique Hotel, Provence
"The extension works even on Agoda and Asian OTAs. My Chinese and Japanese guests receive responses in their language. Impressive."
Marie-Claire D.
Revenue Manager, 4* Resort, French Riviera
"The free plan convinced me in a week. My TripAdvisor scores improved because guests see we care. $29/month for these results pays for itself day one."
Thomas B.
Owner, Boutique Hotel, San Diego
Pricing for Hospitality
Plans adapted to your review volume, from B&B to hotel chain
Adapted to your volume
Without ReplyStack (100 reviews)
8h/month
With ReplyStack
50 min/month
Savings: 7 hours per month
| Plan | Price | AI Responses | Ideal for |
|---|---|---|---|
| Free | $0 | 15/month | Test the tool |
| Starter | $9.90/month | 50/month | Small hotel, B&B |
| Pro | $29/month | 200/month | 30-80 room hotel |
| Business | $79/month | 500/month | Large hotel, group |
No annual commitment. Total flexibility.
Frequently Asked Questions - Hospitality
Ready to take control of your reviews?
15 free responses per month. No credit card. No commitment.
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