Manage Your Online Store Reviews at Scale
Reviews pile up on Amazon, your site, Google Shopping, Trustpilot, marketplaces... The volume makes it impossible to respond manually. ReplyStack lets you process dozens of reviews in minutes.
TechStore Pro
Amazon
Very satisfied with this vacuum. Powerful, quiet, and the battery really lasts long. Fast shipping too.
Hi John, thank you so much for this detailed feedback! We're delighted that the power and battery life meet your expectations. Don't hesitate to contact us if you have any questions.
Works on all your platforms
The E-commerce Challenge
An explosive volume of reviews that requires efficient management to maintain your reputation and sales.
Explosive volume
An active e-commerce store can receive 50 to 500 reviews per month, spread across Amazon, your site, Trustpilot, and marketplaces.
Direct impact on sales
Products with review responses have a 12% higher conversion rate. An unaddressed negative review can reduce product sales by 30%.
Time is limited
Between inventory management, shipping, customer service, marketing - responding to reviews becomes a time-consuming task often abandoned.
How ReplyStack Solves the Problem
The Chrome extension lets you respond to a review in under 30 seconds. Where you spent 3 hours processing 50 reviews, you're done in 25 minutes.
- Handle high volumes without losing quality
- Unique responses that don't repeat
- Vocabulary adapted to e-commerce
Simplified workflow
Efficient bulk processing
Key Features for E-commerce
Handle hundreds of reviews efficiently with adapted tools
Bulk processing
Respond to 10, 20, 50 reviews in a row without losing quality. The extension stays active, you move from one review to the next in seconds.
All platforms covered
Amazon Seller Central, Trustpilot, Google Merchant, your PrestaShop or Shopify module... The extension works everywhere.
Sentiment analysis
Identify trends: a product generating recurring complaints, a period of dissatisfaction, a systematic delivery problem.
Multi-product, multi-brand
Create a Response Profile per brand universe. Responses for your premium brand differ from your budget line.
Customer service consistency
Responses align with your return policy. Propose the same solutions (return, exchange, refund) consistently.
Native multilingual
A review in English gets an English response, a Spanish review gets a Spanish response. Ideal for international stores.
Examples of Generated Responses
Professional responses adapted to e-commerce context
Customer review
"Very satisfied with this vacuum. Powerful, quiet, and the battery really lasts long. Fast shipping too."
Response generated by ReplyStack
"Hi John, thank you so much for this detailed feedback! We're delighted that the power and battery life meet your expectations - these are indeed this model's strengths. Thanks also for highlighting the fast shipping. Enjoy!"
— TechStore Team
Customer review
"Product is fine but shipping was terrible. Package arrived 5 days late and damaged. Disappointed."
Response generated by ReplyStack
"Hi Sarah, thank you for this feedback and I'm sincerely sorry for this shipping issue. A 5-day delay and damaged package are unacceptable. We've reported this to our carrier. If the product was damaged, please contact us at support@store.com for an exchange or refund."
— TechStore Customer Service
What E-commerce Owners Say
"We sell on 4 marketplaces plus our site. Reviews used to pile up unanswered. Now I block 30 minutes Monday morning and everything's done for the week."
Emily R.
Home accessories store, 200 reviews/month
"On Amazon, sellers who respond to reviews are favored by the algorithm. Since we respond to everything, our Buy Box has improved. The ROI is there."
Julian T.
Amazon FBA Seller, electronics
"I run my Etsy shop alone. ReplyStack saves me 4-5 hours monthly. That's time I reinvest in creating new products."
Claire M.
Handmade jewelry creator
Pricing for E-commerce
Calculate your ROI: 100 reviews/month x 5 min = 8h20. With ReplyStack: 50 min. Savings: 7h30/month.
Calculate your ROI
Without ReplyStack (100 reviews)
8h20/month
With ReplyStack
50 min/month
Savings: 7h30 per month ($187 saved)
| Plan | Price | AI Responses | Ideal for |
|---|---|---|---|
| Free | $0 | 15/month | Test the tool |
| Starter | $9.90/month | 50/month | Small store |
| Pro | $29/month | 200/month | Active store |
| Business | $79/month | 500/month | Multi-marketplace, high volume |
No commitment. Upgrade or cancel whenever you want.
Frequently Asked Questions - E-commerce
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